1. Delivery Model: “Instant Access”
rollrestgame specializes in providing pre-made, ready-to-use virtual balance ball game packages. Our fulfillment process follows a strictly automated workflow:
Order Placement: Customer completes the secure checkout process via Stripe.
Instant Fulfillment: Upon successful payment, a unique access link or digital file is automatically dispatched to the customer’s provided email address.
Execution of Sale: The transaction is considered legally executed and fully completed at the moment the digital content is dispatched. Customers are responsible for ensuring their email address is accurate and capable of receiving digital attachments.
Note: We provide standardized digital products only. We do not offer bespoke design, custom software development, or ongoing project-based services.
2. Digital Evidence of Delivery (No Physical Shipping)
As our products are purely intangible digital assets:
No Physical Parcels: No physical goods will be shipped, and no postal tracking numbers will be generated.
Proof of Delivery: Evidence of successful fulfillment is maintained via our secure server logs. These logs record the precise timestamp, recipient email, and IP address associated with the content access. This digital audit trail serves as our official Proof of Fulfillment for all financial purposes.
3. EU Consumer Rights: Waiver of Withdrawal
In accordance with the EU Consumer Rights Directive (and equivalent UK regulations) regarding digital content:
Performance Commencement: By purchasing a digital package from Rootle Game Studios Inc., you provide your express prior consent for the digital performance (delivery) to begin immediately.
Waiver Notice: You explicitly acknowledge that once the digital delivery has started (i.e., the link has been sent or the file accessed), you waive your statutory 14-day right of withdrawal and are no longer eligible for a refund without cause.
4. Limited License & One-Time Transaction
One-Time Purchase: All transactions are one-time sales. There are no recurring fees or subscription obligations.
Usage Grant: Your payment grants you a perpetual, non-exclusive, non-transferable Limited License to use the pre-made assets for personal entertainment within the rollrestgame environment. Ownership of all intellectual property remains exclusively with Rootle Game Studios Inc.